Shipping Policy
Thank you for shopping at Furongpet. We are committed to delivering your order safely and efficiently.
Shipping Coverage
Yes, we offer worldwide shipping.
We currently ship to most countries including the United States, Canada, United Kingdom, Australia, Germany, France, Italy, Spain, Japan, Singapore, Brazil, and many more.
Please note that delivery availability may vary in some remote regions.
Free Shipping
We offer free standard shipping on orders over $79.90.
For orders below this amount, shipping fees will be calculated automatically at checkout based on your delivery location.
Order Processing Time
All orders require 1–3 business days for processing before shipment.
During peak seasons or promotional periods, processing may take slightly longer.
Estimated Shipping Time
After your order has been processed and shipped, the standard delivery time is typically 8–13 business days depending on the destination.
Shipping time may vary due to customs processing, carrier delays, holidays, or other external factors.
Shipping Methods
We use reliable international carriers and logistics partners to deliver your order.
Standard shipping typically uses economical international shipping services.
If faster delivery options are available in your region, they may be displayed at checkout.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can track your package at:
Please allow 3–5 days for tracking updates to appear after shipment.
Delays & Force Majeure
Delivery times may occasionally be affected by factors beyond our control, such as:
• Customs inspections
• Severe weather conditions
• Public holidays
• Logistics disruptions
We appreciate your patience and understanding in such situations.
Need Help?
If you have any questions regarding your shipment, please feel free to contact our support team.
Email: support@furongpet.com